[thing-it] connects your guests and yours staff, your existing systems, and new IoT devices via processes and data:
- Your [thing-it] powered hotel app provides a highly tailored and intuitive guest experience.
- Your hospitality staff can use the [thing-it] app to communicate with guests, organize their tasks, and track how they progress their daily work.
- Your facility staff gets notified about any irregularities in your hotel buildings.
- [thing-it]seamlessly connects with and guides your external service partners.
SIMPLIFY THE GUEST CHECK IN
Whether your guest checks in through your [thing-it] powered hotel app that knows when guests approach the building or a check-in station such as Ariane or your front desk, [thing-it] makes sure all of your people and systems work in harmony to provide an impressive initial experience to your guests. Simplify their stay by allowing them to use their smart phones to get access to their room, your wellness area, or the business center and find all of it via indoor guidance.
TAILOR THE GUEST’S STAY
Once a guest is checked in, [thing-it] sets up the room to impress your guest with customized lighting and sound, a welcome message on the TV screen, the guest’s preferred temperature and with a TV that knows their preferred online accounts and TV channels.
Throughout the stay the guest can use your [thing-it] powered hotel app to control the room, get access to your hotel’s services, check out and be reminded if they left something in the safe. Provide your guests with a highly personalized experience, making them feel at home while away.
IMPROVED HOSPITALITY SERVICES ORGANIZATION
On the operations side of your business, [thing-it] brings a new level of intelligence and sophistication to the organization of your hospitality team. Our integrated process management allows you to manage and track your team’s progress throughout the day, helping you optimize everything from cleaning services to lighting fast responses to guest questions or problems.
Communicate your offers and events to your guests, allow them to respond, and analyze the use of your hotel’s amenities. While you’re at it, automate and simplify minibar and room service bookings through your [thing-it]powered hotel app.
STATE OF THE ART FACILITIES MANAGEMENT
You invested significantly in the facilities that allow you to operate your hotel. Whether you want to monitor and optimize your HVAC system’s performance, make sure windows aren’t open too long or get notified about an issue with your elevator, [thing-it]can connect to your major appliances and help you operate them more efficiently.
From the pH level of your swimming pool to the temperature in your wellness area, we use sensors to constantly monitor your hotel, learn its characteristics via machine learning and alert your staff when something out of the ordinary happens. With this wealth of information about your hotel you can move your maintenance and facility management tasks from regular pre-scheduled to a utilization based model, helping you save money and reduce service incidents.
Approach and Quotes
Contact us for details on how to approach the digitalization of your hotel. Tell us your number of rooms, which booking system you use, and what features you're most interested in and we'll get back to you with a quote. We promise it will be tailored to your exact needs and much more affordable than a custom development.